GHANSHYAM FIRE & SAFETY is your trusted partner for complete fire protection and workplace safety. We provide high-quality Fire Extinguishers, Hydrant Systems, Road Safety Products and Personal Protective Equipment (PPE), helping industries, commercial establishments and institutions maintain the highest safety standards.
These Terms & Conditions govern your use of the Ghanshyam Fire & Safety website and your interactions with us regarding enquiries, quotations, orders, product supply and related fire and workplace safety services.
By accessing or using the Ghanshyam Fire & Safety website, submitting an enquiry, requesting a quotation, placing an order or using any information available through this website, you agree to be bound by these Terms & Conditions.
If you do not agree with any part of these terms, you should discontinue use of the website and avoid relying on the information, products or services described on it.
Ghanshyam Fire & Safety supplies fire protection, workplace safety, road safety and industrial safety products. Our product range may include fire extinguishers, hydrant system products, safety helmets, safety shoes, speed breakers, traffic safety products and other related safety equipment.
The availability, model, specification, brand, price and delivery timeline of any product may vary depending on stock, manufacturer availability, location and customer requirements.
You may use this website only for lawful purposes and for obtaining general information about our business, products and services. You agree not to use the website in any manner that may damage, disable, overload or interfere with its operation.
You must not attempt to gain unauthorised access to the website, server, database, administrative panel or any connected system.
We make reasonable efforts to display accurate product descriptions, photographs, technical details and specifications. However, product images are for representation purposes and may differ slightly from the actual supplied product.
Differences may occur in colour, packaging, dimensions, configuration, brand, accessories or technical specifications due to manufacturer updates, stock availability and product improvements.
Customers should confirm all important specifications, certifications, standards, dimensions and compatibility requirements before placing an order.
Enquiries submitted through the website, telephone, email, WhatsApp or any other communication channel do not create a binding contract.
A quotation issued by Ghanshyam Fire & Safety is based on the information and requirements shared by the customer. Quotations may include specific terms relating to price, quantity, taxes, transport, installation, delivery and payment.
Unless otherwise stated, quotations are valid only for the period mentioned in the quotation and may be revised after expiry.
An order will be considered confirmed only after Ghanshyam Fire & Safety accepts the order and receives the required advance payment, purchase order or written confirmation, as applicable.
We reserve the right to refuse, cancel or modify an order due to incorrect pricing, unavailable stock, incomplete customer information, technical limitations, manufacturer discontinuation or other reasonable business circumstances.
Product and service prices may change without prior notice. The final applicable price will be the price confirmed in our quotation, invoice, proforma invoice or written order confirmation.
Applicable GST, transportation charges, loading charges, installation charges or other expenses may be charged separately unless specifically included in the quotation.
Payment must be made according to the terms mentioned in the quotation, invoice, proforma invoice or purchase agreement.
Depending on the nature of the order, we may require full advance payment, partial advance payment or payment before dispatch. Ghanshyam Fire & Safety may delay supply, installation or dispatch until the required payment is received.
The customer is responsible for ensuring that payment is made using the correct banking or payment information officially provided by Ghanshyam Fire & Safety.
Delivery dates and dispatch timelines are estimates and may depend on stock availability, manufacturer schedules, transportation services, payment status and customer location.
While we make reasonable efforts to meet the expected delivery schedule, delays may occur due to transport disruption, weather conditions, government restrictions, supplier delays, labour issues or circumstances beyond our reasonable control.
Ghanshyam Fire & Safety shall not be responsible for indirect loss, business interruption or consequential damages resulting from delayed delivery.
Customers should inspect all products at the time of delivery or receipt. Any visible shortage, damage, incorrect item or packaging issue should be reported promptly with supporting photographs, delivery documents and invoice details.
Claims reported after an unreasonable delay may not be accepted, particularly where the product has already been installed, used, modified or transferred.
Installation, testing, commissioning or demonstration services are provided only when expressly included in the quotation or order confirmation.
Where installation is carried out by the customer or a third party, the customer is responsible for ensuring that the work is performed by qualified personnel and in accordance with manufacturer instructions, applicable standards and local regulations.
The customer is responsible for providing accurate product requirements, site details, measurements, specifications and usage information before placing an order.
Customers are also responsible for:
The selection, quantity, location and installation of fire protection and workplace safety products may depend on building type, occupancy, hazard level, industrial activity, local fire regulations and applicable standards.
Product supply by Ghanshyam Fire & Safety does not automatically guarantee approval from fire departments, government authorities, insurers or regulatory agencies.
Customers should obtain advice from qualified fire safety professionals, engineers or relevant authorities where required.
Product warranties, where applicable, are subject to the terms provided by the respective manufacturer. Warranty periods and coverage may vary by product, brand and model.
Warranty may not cover damage caused by misuse, physical damage, improper storage, incorrect installation, unauthorised repair, accidents, environmental exposure, lack of maintenance or normal wear and tear.
Returns, replacements or exchanges may be considered only where a supplied product is materially defective, damaged during approved delivery or different from the confirmed order.
Any return or replacement request must be submitted promptly with the invoice, photographs, product details and a clear explanation of the issue.
Products that are customised, specially ordered, installed, used, damaged after delivery or returned without original packaging may not be eligible for return or replacement.
Order cancellation requests must be submitted in writing. Cancellation may not be accepted after products have been procured, manufactured, customised, dispatched or installed.
Where cancellation is accepted, applicable procurement, handling, transport, administrative or cancellation costs may be deducted from any refund.
All content available on this website, including text, graphics, product descriptions, logos, icons, images, layout and design elements, is owned by or licensed to Ghanshyam Fire & Safety.
Website content may not be copied, reproduced, republished, distributed, modified or used commercially without prior written permission.
Our website may contain links to third-party websites or references to products manufactured by other companies. We do not control third-party websites and are not responsible for their content, availability, security or privacy practices.
Third-party brand names, trademarks and product names remain the property of their respective owners.
To the extent permitted by applicable law, Ghanshyam Fire & Safety shall not be liable for indirect, incidental, special or consequential loss arising from website use, product selection, delayed delivery, improper installation, misuse, lack of maintenance or reliance on general website information.
Our liability relating to a supplied product or service shall not exceed the amount paid by the customer for the specific product or service giving rise to the claim, unless otherwise required by applicable law.
You agree to indemnify and hold Ghanshyam Fire & Safety, its owners, employees, representatives and associates harmless from claims, losses, liabilities or expenses arising from your misuse of the website, violation of these terms, improper use of products or infringement of third-party rights.
Ghanshyam Fire & Safety shall not be responsible for failure or delay in performance caused by events beyond reasonable control, including natural disasters, fire, flood, strikes, transport disruption, government restrictions, war, civil disturbance, supplier failure, power interruption or communication breakdown.
We reserve the right to restrict, suspend or terminate access to the website where a user violates these Terms & Conditions, attempts unauthorised access, misuses website content or engages in unlawful activity.
These Terms & Conditions shall be governed by the laws of India. Any dispute arising from website usage, product supply or services shall be subject to the jurisdiction of the competent courts in Gujarat, unless otherwise agreed in writing.
Ghanshyam Fire & Safety reserves the right to revise, update or replace these Terms & Conditions at any time. Updated terms will become effective once published on this page.
Continued use of the website after any revision will be considered acceptance of the updated Terms & Conditions.
For questions about these Terms & Conditions, quotations, orders, deliveries or our safety products, please contact our team.
Shop No. 14, Tirumala Complex,
Shraddha Deep Society, Singanpor,
Surat, Gujarat – 395004
Shop No. 56,
Muni Shopping Centre,
Bhavnagar, Gujarat – 364001
