Introduction

Ghanshyam Fire & Safety is committed to protecting the privacy of every website visitor, customer, supplier and business partner. This Privacy Policy describes how we collect, process, use and safeguard personal information when you visit our website or communicate with us regarding our fire protection, road safety and industrial safety products and services.

By using this website or submitting your information through our enquiry forms, telephone numbers, email address or other communication channels, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when submitting an enquiry, requesting a quotation, placing an order or contacting our team. This information may include your name, company name, phone number, email address, business address, location and details regarding your product or service requirements.

Our website may also collect limited technical and non-personal information, including your browser type, device type, IP address, operating system, referring website, pages visited and the date and time of your visit.

How We Collect Information

Information may be collected when you complete a contact form, request a quotation, contact us by telephone, email or WhatsApp, communicate with our representatives or interact with our website.

Certain technical information may be collected automatically through cookies, analytics tools and server logs to help us understand how visitors use our website.

How We Use Your Information

The information collected may be used to respond to enquiries, prepare quotations, process customer requests, coordinate product supply, provide technical information and communicate regarding our fire and workplace safety products and services.

We may also use your information to improve our website, understand customer requirements, maintain business records, provide customer support, prevent misuse and comply with applicable legal or regulatory obligations.

Communication and Marketing

We may use your contact details to communicate information related to your enquiry, quotation, order or requested service. Where appropriate, we may also share updates about our fire extinguishers, hydrant systems, road safety products, safety helmets, safety shoes and other safety solutions.

You may request that we stop sending promotional communications at any time by contacting us through the email address or phone numbers provided below.

Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, analyse website traffic and understand visitor behaviour. Cookies are small files stored on your device when you visit a website.

You may disable or manage cookies through your browser settings. However, disabling cookies may affect the operation of certain website features.

Information Sharing

Ghanshyam Fire & Safety does not sell, rent or trade personal information to third parties. We may share limited information with trusted service providers, delivery partners, manufacturers, suppliers or professional advisers when reasonably required to fulfil an order, provide a requested service or support business operations.

Information may also be disclosed when required by law, court order, government authority or regulatory requirement, or when necessary to protect our legal rights, property, customers or business.

Third-Party Services

Our website may use services provided by third parties, including website hosting, analytics, communication, mapping or social media platforms. These service providers may process limited information according to their own privacy policies.

We encourage users to review the privacy practices of any third-party services or websites they access through links available on our website.

Data Security

We take reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure or loss.

However, no internet-based transmission or electronic storage method can be guaranteed to be completely secure. Users should take appropriate precautions when sharing sensitive information online.

Data Retention

Personal information is retained only for as long as reasonably necessary to fulfil the purpose for which it was collected, maintain business records, complete transactions, resolve disputes and comply with legal or regulatory requirements.

Information that is no longer required may be deleted, anonymised or securely archived according to our business and legal obligations.

Your Privacy Rights

Subject to applicable laws, you may request access to the personal information we hold about you. You may also request correction of inaccurate information, deletion of information that is no longer required or withdrawal of your consent for certain communications.

To submit a privacy-related request, please contact us using the details provided at the bottom of this page. We may need to verify your identity before processing your request.

Children's Privacy

This website and our services are intended for businesses, professionals and adult users. We do not knowingly collect personal information from children. If we become aware that information has been provided by a child without appropriate consent, we will take reasonable steps to remove it.

External Website Links

Our website may include links to third-party websites for additional information or convenience. Ghanshyam Fire & Safety is not responsible for the content, security or privacy practices of external websites.

Visitors should review the privacy policies of third-party websites before sharing any personal information with them.

Changes to This Privacy Policy

Ghanshyam Fire & Safety reserves the right to update or modify this Privacy Policy whenever required. Any changes will become effective once the updated policy is published on this page.

We encourage users to review this page periodically to remain informed about how their information is collected, used and protected.